0151 345 0847
Unit 1, Langdale Court, Corporation Road, Birkenhead, Wirral, CH41 8DT0151 345 0847info@benza-autos.co.uk

Mon – Fri: 8:30 am – 5:30 pm

Benza Autos, Mercedes-Benz specialist

Legal

Privacy Policy

Last updated: 1 July 2026

We respect your privacy. This policy explains what personal data we collect, why we collect it, and your rights under UK data protection law.

Who we are

Benza Autos is an independent Mercedes-Benz specialist garage based in Birkenhead, Wirral. For the purposes of UK data protection law, the data controller is:

  • BENZA AUTOS LTD (trading as Benza Autos)
  • Company number 07781535
  • Registered office: Unit 1, Langdale Court, Corporation Road, Birkenhead, Wirral, CH41 8DT
  • Email: info@benza-autos.co.uk
  • Phone: 0151 345 0847

What information we collect

We may collect the following information when you contact us or submit a booking enquiry:

  • Name
  • Phone number
  • Email address
  • Vehicle details and registration (if provided)
  • Service required and any message you send us
  • Technical information such as IP address and browser type when you use our website or contact form (for security and spam prevention)

How we use your information

We use your information to respond to enquiries, arrange bookings, provide garage services, and communicate with you about work on your vehicle.

Our lawful bases under UK GDPR are:

  • Contract — where processing is necessary to respond to your enquiry or provide services you request
  • Legitimate interests — to operate our business, prevent spam or abuse, and keep our website secure
  • Legal obligation — where we must retain records for tax, accounting or regulatory purposes

Who we share information with

We do not sell your personal data. We only share it where necessary to run our business:

  • Email delivery providers used to send booking confirmations and internal notifications
  • Infrastructure providers that host our website and help protect the contact form from spam and abuse
  • Google Maps, when you use map or directions links or embedded maps on our website

How long we keep your information

We keep booking enquiries and related correspondence for as long as needed to deal with your request, provide services, and resolve any follow-up issues.

Where records relate to completed work, invoices or accounting, we may retain them for up to 6 years to meet legal and tax requirements.

Your rights

Under UK data protection law, you have rights including access, correction, erasure, restriction, objection, and data portability (where applicable).

To exercise your rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.

Security

We take reasonable steps to protect your information, including secure hosting, spam protection on our contact form, and limiting access to business systems.

No website or email transmission is completely secure, so please avoid sending sensitive information unnecessarily through the contact form.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

See also Cookie policy.